Difference between revisions of "Live Help"
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[[File:Live Help Icon.png]] | [[File:Live Help Icon.png]] | ||
| − | Takes the user to a | + | Takes the user to a link with the Yocom & McKee Live Support Chat Line. During regular business hours one of our team members will answer your question online. Our regular business hours are 7:30 AM - 4:00 PM MST, Monday - Friday. |
| − | [[File:Live | + | [[File:Live Chat window.png]] |
# Choose one of the three options to direct your question. | # Choose one of the three options to direct your question. | ||
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# Click Start Chat and one of our team members will respond to your question. | # Click Start Chat and one of our team members will respond to your question. | ||
| − | If your chat comes in when no team members are available your message will be held and we will respond via email during regular office hours. | + | If your chat comes in when no team members are available your message will be held and we will respond via email during regular office hours if we can determine your email address. |
| + | |||
| + | © Copyright Yocom & McKee, Inc. | ||
Latest revision as of 16:46, 24 August 2016
Takes the user to a link with the Yocom & McKee Live Support Chat Line. During regular business hours one of our team members will answer your question online. Our regular business hours are 7:30 AM - 4:00 PM MST, Monday - Friday.
- Choose one of the three options to direct your question.
- Type in your name.
- Type in your company name.
- Type in your first question.
- Click Start Chat and one of our team members will respond to your question.
If your chat comes in when no team members are available your message will be held and we will respond via email during regular office hours if we can determine your email address.
© Copyright Yocom & McKee, Inc.
